A little help, whenever you need it.
Questions about your home service? Start here.
Your questions, answered
When is my booking confirmed?
Submitting a request does not confirm the booking. It is confirmed only when an approved, eligible professional accepts it.
When do I pay?
Only after the service is finished and you confirm completion. No upfront payment is required.
Who can see my address?
Only you, the assigned professional, and authorised administrators can access your full service address.
Is location access required?
No. You can enter your address manually. Device location is requested only with your permission.
How do quotations work?
For inspection-based services, the professional agrees the final quotation with you before starting the work.
Can I install LifeFix on my phone?
Use your browser’s Add to Home Screen option. On iPhone, open Safari, tap Share, then Add to Home Screen. An internet connection is required.
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Your privacy matters
Your personal details, reference photos, and professional identity documents are never part of the public service catalogue.